Welcome to CRH Helpdesk & Support
Introduction to Domain Level Backups The simplest way to backup your virtual servers is to use ...
Website HTML content and PHP applications reside in public_html within the home directory ...
Users have the option to either Connect to the VPN or Login to the Connect Client. When connecting ...
VPN stands for Virtual Private Network. It is essentially a tunnel that allows your information ...
We have several contact options available to all clients and users. Below is the order of priority depending on your issue.
Either of these contact options will get a response within 24 hours; but a ticket submission gets fiorst priority and a response within 1 hour.
Email responses are addressed within 3 hours, and a return phone call could be up to 24 hours, depending on the time of day. Please leave a detailed message for all phone calls.
Our ticket system is at your finger tips right now. Simply open a new ticket from the front page, or create yourself an account. Users that create themselves an account get a higher priority.
Our direct email address is: email@example.com
Our direct phone number is: 703.345.2379 (please leave a message if not answered).
We use Paypal and Stripe to process all payments. Either gateway processes debit and credit cards securly and safely.
We do not take bitcoin or any other form of crypto currency.
Yes. The payment gateways currently only accepts U.S., Canadian, and Euro currency.
Yes. We have free, general question access and paid premium access. Anyone can use our help desk or knowledge base but premium users are account holders and have specific needs.
Become a premium client by signing up for one of or monthly plans. View the plans by creating and account here.